In my quest to stay current on all things social media, I recently started playing Mafia Wars. Mafia Wars is a very simple — yet surprisingly compelling — game you play with your pals on Facebook and/or MySpace. The goal is to become the wealthiest, most powerful mob boss you can be. And, in the world of organized crime, you need a lot of troops to make this happen.
In today’s world, a company cannot maintain complete control over its brand no matter how hard it tries or how much money it spends. Brands are being discussed, debated and mutated all across the Internet. And, while companies can’t control their brands, there is still a lot that can be done to influence the discussion.
At the end of the day, the only way to truly understand a social media site is to become an ACTIVE member of the community rather than just a tourist or guest.
